Job Location : Nairobi , Kenya.
Key Responsibilities.
- Operate and monitor all systems within the security control room in an efficient manner ensuring that all work is undertaken in compliance with security operating procedures.
- Liaise with the service providers and internal departments to ensure appropriate use of the security systems in place.
- Maintain/preserve all evidential records and witness statements to the standards acceptable in the rules of evidence.
- Record all events and actions taken in a clear, sequential, legible, and accurate manner in the occurrence book.
- Provide an efficient and courteous radio and telephone service while efficiently handling enquiries.
- Report equipment failure to the security shift in charge to maximize operations of the system.
- Work closely with the duty manager on security surveillance.
- Maintain a secure system for providing data in accordance with the laid down procedures.
- Timely provision of information required and monitor the CCTV system for any investigation, continuity, and admissibility of evidential material.
- Conduct regular checks on all Security personnel through CCTV Cameras to ensure they are alert and carrying out their duties efficiently and effectively.
- Control access to the control room from unauthorized persons.
- Assist in conducting investigations and prepare accompanying investigation reports for various cases.
- Conduct regular and periodical checks through all security surveillance systems.
- Attend meetings and in-service training as planned.
Required Skills and Qualifications
- Diploma or degree in Security Management or a related field.
- Basic military or paramilitary training.
- Available to work on both day or night shifts.
- At least 2-3 years of experience in CCTV monitoring operations in a busy environment.
- Completion of a basic investigation course from a recognized institution is an added advantage.
- Alertness, agile and physically fit.
- Impeccable integrity levels, keen eye for details, problem-solving skills, and ability to multitask.
Qualified and interested candidates should share their CVs to jobs@employd.co.ke with the subject line Security Control Room Operator . Indicate your salary expectation. Only shortlisted candidates will be contacted.