Location : Nairobi.
Industry : Construction.
Salary Range: 40K – 50K.
Key Responsibilities:
- Develop and implement credit control policies, procedures, and strategies to minimize credit risk
- Follow-up on outstanding balances, and effective communication with customers.
- Prepare and present detailed reports on credit control performance, including aging reports, cash flow forecasts and bad debt provisions
- Build and maintain strong relationships with customers, resolving disputes and queries promptly and professionally.
- Offers leadership to ensure achievement of credit department objectives by setting departmental and individual objectives, developing, and motivating staff, feedback, and appraisal in order to maximize departmental performance
- Ensure all External and internal Emails received in the Department are responded to and addressed within 24 hours
- Monitors and manages concentration risks in the Credit portfolio
- Reconciliation of client accounts in cases of dispute
- Maintain and develop professional and technical credit knowledge through training programs, meetings, staff forums and other initiatives.
Qualifications
- Bachelor’s degree in finance, Accounting, Business Administration, or a related field.
- A minimum of 3 years’ experience in Collections and credit control roles.
- Aggressive individual who is relentless and does not know how to give up and looks for solutions.
- Strong understanding of credit risk management and debt collection processes.
- Excellent analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
- Strong communication and negotiation skills, with the ability to effectively interact with internal and external stakeholders.
- Proficient in Microsoft Office suite, particularly Excel, and different back-office systems.
- Knowledge of relevant laws, regulations, and industry best practices related to billing, credit control and collections.
- Proven track record of successfully implementing process improvements and driving positive change
- Ability to meet tight deadlines.
Interested , Qualified candidates should send their CVs to jobs@employd.co.ke with the subject line Credit Controller .Only shortlisted candidates will be contacted.