Job Location : Nairobi , Kenya.

Salary Range : 20K-30K.

Key Responsibilities.

• Providing administrative support to ensure efficient operation of the office.
• Provide a professional and customer focused service to all clients
• Receiver Orders from clients , make an accurate physical and system recording and relay the same information immediately to the factory for processing.
• Accurate Data Entry and proper maintenance of the POS; while taking note of payments and debts
• Debt management , receiving/confirming payments ,Prepare the defaulters report and present it to the Supervisor .
• Ensure accurate record of KRA Stamps and management of the same
• Ensure issuance of ETR Receipts for every purchase with the KRA Stamps
• Ensure that all deliveries are accompanied by an invoice or a receipt.
• Proper filing and record-keeping of all Purchase Invoices, Receipts and any other documentation addressed to the Company
• Maintain a well-groomed and clean appearance.
• Report with immediate effect any concerns or complaints raised by the clients to the Managing Director
• Seek new markets and clients at any opportunity that presents itself to talk to a potential client.
• Assist the team in the production process when called upon to ensure smooth flow and avoid any delays to our clients.

• Maintaining accessible and organized supplier, customer and vendor files Processing payments, reviewing expenditure, contracts and administrative budgets, ensuring that costs are checked against budgets and are in compliance and communicating any budget variances.
• Financial data input and reconciliations using  accounting software ensuring good maintenance and suggesting the need for system upgrades and module additions.
• Contacting clients and sending reminders to ensure timely payments,Administering and reconciling petty cash.
• Overseeing office supplies: ordering, inventory management,Examining expenses submitted by employees.
• Supervising administrative staff and distributing responsibilities to ensure performance.
• Actively participate in tender preparation whenever required,Keeping government certification annual renewals up to date.

Qualifications

• Proven work experience as an Accountant and an office administrator or similar role for a minimum of 2 years.
• Good knowledge of bookkeeping procedures and debt collection regulations.
• Microsoft dynamics 365 navision experience will be an added advantage.
• Hands-on experience with accounting software 
• Advanced knowledge of Excel (using financial formulas and creating spreadsheets)
• Solid data entry skills with an ability to identify numerical errors
• Exceptional understanding of Microsoft office
• Exceptional reporting and filing skills
• Proposal writing and document compilation skills will be an added advantage.
• Knowledge of tenders will be an added advantage

Qualified and interested candidates should share their CVs to jobs@employd.co.ke with the subject line Customer Support Officer.  Only shortlisted candidates will be contacted.