Debt Recovery Officer.

Location :  Nairobi.

Salary  Range: 25K – 30K.

Key Responsibilities:

  • Analyze a list of members in arrears monthly based on the number of missed installments.
  • Communicate to members in arrears informing them of the amount in arrears. Follow up through phone calls and SMS’s.
  •  Working with the members on an agreed payment plan, send reminders before the agreed due dates.
  • Answer queries and offer advice to the members.
  • Refer cases for restructure to the Credit Officer.
  • Prepare monthly reports: Collections received, all follow-ups done, Commitment dates agreed on.

Qualifications & Experience

  •  Diploma in Co-operative Management, Business Administration, or its equivalent qualification.
  • Minimum two (2) years’ experience in a similar role.
  • Proficiency in computer skills
  • Proficiency in computerized accounting system
  • Personal Attributes required for this role:
  • Debt recovery analysis skills
  • Good Analytical Skills
  • Good communications and negotiation skills
  • A person of Integrity
  • Team player

Interested , Qualified  candidates should send their  CVs to with the subject line Debt Recovery  Officer.Only shortlisted candidates will be contacted.


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