Position: Receptionist.

Location : Mombasa Rd ,Nairobi.

Job Brief.

You  will  be responsible for serving the public, whether welcoming people in person at the reception , by phone and email. You will make  appointments, provide information and guide the movement of people and visitors. 

Responsibilities

• Effectively manage incoming and outgoing switchboard calls . All calls for the entire organization are centralized to be received at Head Office Switchboard.
• Handle walk-in Clients.
• Updating Temporary Door Passes monthly status from the register
• Ensure the reception lobby, trophy and cabinets are clean
• Place order for stocks, i.e. Drinking water from and toiletries on a timely basis to avoid stock outs in liaison with cleaners.
• Ensure the telephone lines are in good working order and liaise with Global information systems officer on any problems service requirements or maintenance
• Ensure all electrical appliances (lights, bulbs, switches etc) at the reception are working and ensure all maintenance issues at the reception are fixed
• Oversee work done by the cleaners ‘service provider personnel
• Check the licenses and work permits displayed at the reception are up to date.

Minimum Qualifications

• Diploma/ Bachelor in Business studies/Secretarial
• At least 2 years related work experience in a busy front office or Customer Service Centre.
• Willingness to learn new things and step outside the comfort-zone.
• Strong communication skills, written and verbal.
• Ability to Multitask
• Computer literate.

Interested , Qualified  candidates should send their  CVs to jobs@employd.co.ke with the subject line Receptionist . Only shortlisted candidates will be contacted.