Position: Barista.

Location : Nairobi , Kenya.

Company Description

Employd Staffing Solutions Ltd is a comprehensive Human Capital Consultancy firm based in Nairobi County, Kenya. Our core HR activities include Recruitment, Labour Outsourcing, Payroll Management, and Employee Trainings. We build fruitful relationships with our clients and always aim to add value to their business by improving the efficiency of their HR activities and increasing the return on their Human Capital spend.

Job Brief .

Our Client is a five star hotel resort . We are currently seeking a candidate for a full-time role at our on-site location in Nairobi County, Kenya. The role will involve day-to-day tasks such as utilizing excellent interpersonal skills, barista expertise, communication proficiency, and delivering exceptional customer service. Additionally, the candidate will be responsible for food preparation and ensuring high-quality service standards are maintained.

Key Responsibilities:

  • Maintain available to provide assistance for any matter related to making the stay of the hotel guest a pleasant and memorable one Welcome guest upon arrival
  • Escort guest to their room, explain room and hotel facilities and offer assistance
  • Keep abreast all hotel promotions, product knowledge, VIP arrivals and upcoming events
  • Maintain continuous contact with hotel guests to ensure that any problem or complaint is handled efficiently and courteously.
  • Show fullest cooperation and respect within the team and other departments.
  • Prepare and serve beverage orders according to recipes and service standards.
  • Collect all general requisitions and food and beverage requisitions.
  • Handle guest enquiries in a courteous and efficient manner.
  • Report for duty punctually wearing the correct uniform and name tag.
  • To maintain a high standard of
  • personal appearance and hygiene and adhere to the hotel and department appearance standards.
  • Provide friendly, courteous and professional service at all times.


  • Service focused personality is essential and a passion for everything food and beverage
  • Previous experience in a similar role is an asset
  • Strong interpersonal and problem solving abilities and the ability to lead by example
  • Experience in customer relationship management and dedication to providing great service
  • Exceptional listening and verbal communication skills
  • Well organized, presentable, and able to work under pressure
  • Willingness to continue learning about food and beverage preparation, emerging food trends .

Qualified and interested candidates should share their CVs to jobs@employd.co.ke with the subject line Barista  .Only shortlisted candidates will be contacted.


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