Position: Receptionist.
Location : Mombasa Rd , Nairobi.
Salary : 20K.
Job Brief.
Our client is a Cleaning company. They seek to hire a receptionist who will be performing front desk customer service, answering inquiries, obtaining information for the general public, customers, visitors, and other interested parties, and providing a range of administrative and clerical support.
Responsibilities.
- Receiving clients, and providing them with the required information services.
- Receive and handle inquiries by email, telephone, or walk-ins within a timely manner .
- Preparing reports on various matters as reported at the reception such as complaints, suggestions, and concerns, and communicating them to the responsible Managers.
- Make and receive all telephone calls and provide callers with necessary information and assistance.
- Monitor and control of stationery, supplies, and other consumables in the section.
- Function as a center of information for clients and staff.
- Make purchasing and store requisitions for the department.
- Ensure the front desk is always clean and tidy.
Key Qualifications
- A Degree/Diploma in Business Management
- Must have at least 2 years’ customer service experience in a busy environment
- Excellent Communication skills
- Innovative and solutions oriented
- Honest and with strong integrity
- Ambitious, connector and a go-getter
- Intelligent, quick learner and quick thinker
- Good Customer service skills
Interested , Qualified candidates should send their CVs to jobs@employd.co.ke with the subject line Receptionist .Only shortlisted candidates will be contacted.