Our client is a top filter manufacturing company in East and Central Africa.We are looking for a Customer Relations Officer .The candidate must have Procurement mgt skills, negotiation skills interpersonal, communication, selling & marketing skills.
Position :Customer Relations Officer ( Trading) .
Location: Nairobi , Kenya.
Salary Range :30K- 35K.
- Consolidation of list of quotations
- Manage updates of summary quotations, order confirmation and list of quotations on the goggle drive
- Conducts research on suppliers of items request for quotations
- Ensure the procurement standards and policy requirements are adhered to Management of procurement SLAs with suppliers
- Confirmation of goods returned and management of customer preference
- Confirmation of orders and updating on the drive
- Outsourcing of suppliers , confirmation the prices and delivery date Ensure follow-up on the terms of payment adherence
- Requisition process management and approval
- Dissemination of MMCL product USP through emails to existing and potential customers Management of the delivery process of goods to key corporates as per the agreed terms e.g
- Batuk Account for receipts/ invoices to procurement for posting in the palladium system
- Filing of all procurement documents
- Provide backup support for CRM 1 and marketing officer roles
- Bachelor’s degree or diploma procurement
- 3-5 years in sales and marketing or procurement
- Ability to balance persuasion with professionalism
- Strong organizational skills
- Excellent communication, interpersonal, problem-solving, presentation, and organizational skills
- Proficiency with sales management software and CRM
If you are qualified, send your CV only quoting the job title on the email subject Customer Relations Officer to email@example.com Only shortlisted candidates will be contacted.